Important facts about AMERICAN Services:TRAINING
AMERICAN requires that all mechanical engineers are practicing the most current state of the art mechanical methods of technology, also meeting all regulations of E.P.A. requirements.QUALITY CONTROL
Our Quality Assurance Department will perform daytime inspections of your workplace at your convenience. This practice helps maintain AMERICAN'S high standards and encourages feedback from our customers.MAINTENANCE SCHEDULES
All maintenance operations are generally performed at non-peak business hours.COMMUNICATION
Phone Support: We work when you work - so we'll be available when you need us. We are here for consultation and emergencies, should they arise.
Radio Dispatched: We have a fleet of radio dispatched vehicles, cutting the response time to a minimum.
Paging System: Our mechanical engineers are accessible 24 hours a day via beepers and Nextel phones. This tool assures rapid response both in emergency situations or simply to make a special request.
Insurance: American is insured with a $ 3,000,000 liability coverage policy and state mandatory workers.
THE PROBLEM:
Lack of Professionalism in the Mechanical Services Industry
Recurring problems In this industry include:
1. Inconsistent service and untrained workers
2. No supervision to ensure quality
3. No contact person for service requests
4. Lack of management's concern for customer satisfaction
5. Account cancellation due to poor qualityTHE SOLUTION:
The American Concept
American has created a concept where highly trained personnel, quality mechanical engineering methods and dependable work schedules come together to form a successful mechanical service program.The Growing Move to AMERICAN Refrigeration Services
We provide the highest quality mechanical services to our customer accounts in various areas of Ohio. Small and large office buildings, industrial complexes, medical facilities, banks, department stores, corporate headquarters, restaurants and wholesale food distributors are among the many accounts we service. Their size ranges vary, but they ail have one common requirement that American Refrigeration consistently provides "the best quality mechanical services at the most reasonable price".
AMERICAN services All makes and models of: